Customereye

Michigan Truck Spring

Auto Parts & Accessories • United Statestruckspring.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 242 days (about 75 per month). Busiest month: 23% of reviews.

Overall Score

62/100
+9.1 vs. last month4.80 ★ average rating · 600 reviews
62/100 from 600 reviews over 9 months, high confidence.

Auto Parts & Accessories average: score 60.7, rating 4.37 stars, reply rate 35.7%, over 626 ranked companies · benchmark 4 Oct 2026

Score

61.9

Industry average 60.7

1.2 above average

Rating

4.80

Industry average 4.37

0.43 above average

Reply rate

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Industry average 35.7%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#285of 626 ranked in Auto Parts & Accessories
Top 46% · Upper Half
#1 (best)#626 (worst)
#283Peer
#284Peer
#285This company
#286Peer
#287Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering October 2024 — 48 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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