PerfectDraft

Food & Beverage • United Kingdomperfectdraft.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−37.5 vs. last month3.91 ★ average rating · 798 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#479of 551

Top 87% · Bottom Tier

#1 (best)#551 (worst)

#477Peer

#478Peer

#479This company

#480Peer

#481Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%

positive

Positive69%
Neutral1%
Negative30%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 766 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.9%

Delivery Shipping

18.9%

Customer Support

13.3%

Loyalty

11.9%

Response Speed

9.0%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100

49/100

signal score

•Built from a negative-review share of 29.8% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

59.3%

4★

10.4%

3★

8.4%

2★

5.5%

1★

16.4%

Based on 798 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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