Customereye

Flaviar

Food & Beverage • United Statesflaviar.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+25.0 vs. last month4.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#468of 551
Top 85% · Bottom Tier
#1 (best)#551 (worst)
#466Peer
#467Peer
#468This company
#469Peer
#470Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering May 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.1%
Response Speed
16.4%
Communication
13.0%
Delivery Shipping
12.9%
Product Quality
11.4%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 12.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
75.8%
4
6.8%
3
3.8%
2
2.7%
1
10.8%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 18.2% in the three months before that.

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