Customereye

Outlier

Software & Web Servicesoutlier.ai

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 20 days (about 152 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 93%, it 4%, unknown 2%.

Overall Score

67/100
Short observation window (20 days)
3.90 ★ average rating · 100 reviews
67/100 from 100 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score66.6vs 56.510.1Rating3.90vs 4.010.11Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#282of 1089 ranked in Software & Web Services
Top 26% · Upper Half
#1 (best)#1089 (worst)
#280Peer
#281Peer
#282This company
#283Peer
#284Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral0%
  • Negative29%

Sentiment Balance

Covering August 2026 — 100 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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