Based on public reviews and response behavior.
2,843 reviews over 5,418 days (about 16 per month). Busiest month: 13% of reviews. Languages: en 91%, fr 2%, unknown 2%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
40.5
Industry average 60.3
19.8 below average
Rating
3.31
Industry average 4.05
0.74 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering October 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 69% negative and 0% neutral.
Share of theme mentions
Themes from the 2,843 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.168). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.5 sits in the bottom quarter of about 2,300 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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