Based on public reviews and response behavior.
200 reviews over 3 days (about 2029 per month). Busiest month: 89% of reviews — one month dominates this sample. Languages: unknown 53%, es 20%, en 15%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
40.5
Industry average 60.8
20.3 below average
Rating
4.70
Industry average 4.09
0.61 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 50% negative
Covering August 2026 — 177 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.213 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.5 sits in the bottom quarter of about 2,200 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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