Customereye

Pdfhelp

Software & Web Servicespdfhelp.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 52 days (about 116 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 88%, es 9%, fr 3%.

Overall Score

41/100
Short observation window (52 days)
+12.8 vs. last month4.24 ★ average rating · 199 reviews
41/100 from 199 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 57% of the reviews.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score40.7vs 56.515.8Rating4.24vs 4.010.23Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#946of 1089 ranked in Software & Web Services
Top 87% · Bottom Tier
#1 (best)#1089 (worst)
#944Peer
#945Peer
#946This company
#947Peer
#948Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 40% negative

59%
positive
  • Positive59%
  • Neutral1%
  • Negative40%

Sentiment Balance

Covering September 2026 — 41 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 34% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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