Customereye

Aircall

Software & Web Servicesaircall.io

Review data last updated .

Based on public reviews and response behavior.

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366 reviews over 3,890 days (about 2.9 per month). Busiest month: 6% of reviews. Languages: en 89%, fr 4%, de 3%.

Overall Score

41/100
−1.1 vs. last month2.60 ★ average rating · 366 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#662of 753
Top 88% · Bottom Tier
#1 (best)#753 (worst)
#660Peer
#661Peer
#662This company
#663Peer
#664Peer

23 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

46% of reviews positive, 52% negative

46%
positive
  • Positive46%
  • Neutral2%
  • Negative52%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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