Based on public reviews and response behavior.
1,850 reviews.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
41.4
Industry average 61.8
20.4 below average
Rating
3.56
Industry average 4.15
0.59 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering August 2026 — 329 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 45% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,850 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.281). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 41.4 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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