Based on public reviews and response behavior.
2,597 reviews over 4,761 days (about 17 per month). Busiest month: 9% of reviews. Languages: en 100%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
41.2
Industry average 60.8
19.6 below average
Rating
3.48
Industry average 4.09
0.61 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 41% negative
Covering August 2026 — 143 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 39% negative and 2% neutral.
Share of theme mentions
Themes from the 2,597 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.284). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 41.2 sits in the bottom quarter of about 2,200 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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