Customereye

Ophelos

Finance & Insuranceophelos.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 388 days (about 7.8 per month). Busiest month: 19% of reviews. Languages: en 99%, fr 1%.

Overall Score

52/100
4.40 ★ average rating · 100 reviews
52/100 from 100 reviews over 12 months, moderate confidence.

Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026

Score

51.8

Industry average 63.3

11.5 below average

Rating

4.40

Industry average 4.27

0.13 above average

Reply rate

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Industry average 49.1%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1726of 2137 ranked in Finance & Insurance
Top 81% · Bottom Tier
#1 (best)#2137 (worst)
#1724Peer
#1725Peer
#1726This company
#1727Peer
#1728Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Communication
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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