Based on public reviews and response behavior.
100 reviews over 78 days (about 39 per month). Busiest month: 38% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,560 ranked companies · benchmark 22 Oct 2026
Score
79.9
Industry average 62.0
17.9 above average
Rating
3.87
Industry average 4.09
0.22 below average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering October 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,560 ranked companies in Finance & Insurance (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.118 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.9 places the company in the top quarter of about 3,600 ranked Finance & Insurance companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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