Customereye

Paymentwall

Finance & Insurancewww.paymentwall.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,158 days (about 2.6 per month). Busiest month: 6% of reviews. Languages: en 82%, de 6%, pt 6%.

Overall Score

64/100
−16.7 vs. last month2.92 ★ average rating · 100 reviews
64/100 from 100 reviews over 17 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

64.4

Industry average 62.9

1.5 above average

Rating

2.92

Industry average 4.27

1.35 below average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1007of 2001 ranked in Finance & Insurance
Top 50% · Mid Pack
#1 (best)#2001 (worst)
#1005Peer
#1006Peer
#1007This company
#1008Peer
#1009Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

46% of reviews positive, 54% negative

46%
positive
  • Positive46%
  • Neutral0%
  • Negative54%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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