Based on public reviews and response behavior.
147 reviews over 55 days (about 81 per month). Busiest month: 48% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 21 Oct 2026
Score
55.2
Industry average 62.0
6.8 below average
Rating
4.91
Industry average 4.09
0.82 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 10% negative
Covering October 2026 — 70 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 9% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 147 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,562 ranked companies in Finance & Insurance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 114 mentions with a sentiment score of 85.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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