Based on public reviews and response behavior.
1,598 reviews over 94 days (about 517 per month). Busiest month: 40% of reviews. Languages: en 78%, unknown 21%, es 1%.
Finance & Insurance average: score 63.6, rating 4.20 stars, reply rate 46.8%, over 2,869 ranked companies · benchmark 1 Nov 2026
Score
55.1
Industry average 63.6
8.5 below average
Rating
3.58
Industry average 4.20
0.62 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering October 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,598 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,869 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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