Based on public reviews and response behavior.
600 reviews over 212 days (about 86 per month). Busiest month: 17% of reviews.
Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026
Score
59.7
Industry average 53.5
6.2 above average
Rating
4.17
Industry average 3.65
0.52 above average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering September 2024 — 69 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 33% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 382 ranked companies in Mobile & Telecom (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.154). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 19% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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