Based on public reviews and response behavior.
797 reviews over 3,746 days (about 6.5 per month). Busiest month: 5% of reviews. Languages: en 100%, unknown 0%.
Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026
Score
42.0
Industry average 53.2
11.2 below average
Rating
3.64
Industry average 3.64
in line with average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering August 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 46% negative and 0% neutral.
Share of theme mentions
Themes extracted from 797 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 402 ranked companies in Mobile & Telecom (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.238). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 3% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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