Customereye

Nordic Spirit UK

Food & Beverage • United Kingdomnordicspirit.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−1.8 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#402of 551
Top 73% · Mid Pack
#1 (best)#551 (worst)
#400Peer
#401Peer
#402This company
#403Peer
#404Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering December 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.8%
Product Quality
20.9%
Response Speed
19.7%
Customer Support
11.2%
Loyalty
8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
82.5%
4
6.5%
3
3.0%
2
2.0%
1
6.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.2% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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