Customereye

AlcoSense Breathalyzers

Food & Beverage • United Kingdomalcosense.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
−2.5 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#20of 551
Top 4% · Top Tier
#1 (best)#551 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
24.1%
Product Quality
18.7%
Loyalty
15.8%
Pricing
10.7%
Customer Support
8.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.3%
4
9.5%
3
1.5%
2
0.0%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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