Chefly

Food & Beverage • United Kingdomeatchefly.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#168of 551

Top 30% · Upper Half

#1 (best)#551 (worst)

#166Peer

#167Peer

#168This company

#169Peer

#170Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral0%
Negative8%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.8%

Customer Support

20.8%

Loyalty

16.5%

Delivery Shipping

12.5%

Pricing

8.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 17.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

82.7%

4★

9.8%

3★

1.3%

2★

1.7%

1★

4.5%

Based on 600 analyzed reviews. Sentiment is improving: 70.0% of reviews in the last three months were positive, compared with 40.0% in the three months before that.

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