Based on public reviews and response behavior.
200 reviews over 357 days (about 17 per month). Busiest month: 13% of reviews. Languages: en 100%, tl 1%.
Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 16 Oct 2026
Score
66.8
Industry average 66.3
0.5 above average
Rating
4.87
Industry average 4.29
0.58 above average
Reply rate
—
Industry average 42.1%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 7% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,798 ranked companies in Flight & Hotel Booking (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 161 mentions with a sentiment score of 92.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.87 stars is 0.6 above the Flight & Hotel Booking average of 4.3. Show the rating where prospects decide: product pages, checkout, e-mail footers.
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