Customereye

findmytrip.uk

Flight & Hotel Bookingfindmytrip.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 206 days (about 30 per month). Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

70/100
−11.1 vs. last month4.97 ★ average rating · 200 reviews
70/100 from 200 reviews over 7 months, moderate confidence.

Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 29 Sept 2026

Score

70.3

Industry average 65.9

4.4 above average

Rating

4.97

Industry average 4.31

0.66 above average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#436of 991 ranked in Flight & Hotel Booking
Top 44% · Upper Half
#1 (best)#991 (worst)
#434Peer
#435Peer
#436This company
#437Peer
#438Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 27 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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