Based on public reviews and response behavior.
600 reviews over 1,171 days (about 16 per month). Busiest month: 5% of reviews.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
48.8
Industry average 57.2
8.4 below average
Rating
4.47
Industry average 4.28
0.19 above average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering September 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.151). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 48.8 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 50, median: 56). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99