Based on public reviews and response behavior.
600 reviews over 1,014 days (about 18 per month). Busiest month: 26% of reviews.
Computers & Hardware average: score 58.0, rating 4.31 stars, reply rate 30.8%, over 263 ranked companies · benchmark 7 Oct 2026
Score
39.0
Industry average 58.0
19.0 below average
Rating
3.15
Industry average 4.31
1.16 below average
Reply rate
—
Industry average 30.8%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering November 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 14% negative and 7% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 263 ranked companies in Computers & Hardware (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.229). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 39.0 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 50, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99