Customereye

I Need A Mobile™

Computers & Hardware • United Kingdomwww.ineedamobile.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,484 days (about 12 per month). Busiest month: 22% of reviews.

Overall Score

63/100
4.10 ★ average rating · 600 reviews
63/100 from 600 reviews over 16 months, high confidence.

Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026

Score

63.0

Industry average 57.2

5.8 above average

Rating

4.10

Industry average 4.28

0.18 below average

Reply rate

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Industry average 30.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#77of 247 ranked in Computers & Hardware
Top 31% · Upper Half
#1 (best)#247 (worst)
#75Peer
#76Peer
#77This company
#78Peer
#79Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Delivery Shipping
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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