Based on public reviews and response behavior.
600 reviews over 2,828 days (about 6.5 per month). Busiest month: 13% of reviews.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
60.2
Industry average 57.2
3.0 above average
Rating
4.39
Industry average 4.28
0.11 above average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering May 2017 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 17% negative and 4% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 252 mentions with a sentiment score of 73.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
