Based on public reviews and response behavior.
600 reviews over 142 days (about 129 per month). Busiest month: 25% of reviews.
Computers & Hardware average: score 56.1, rating 4.23 stars, reply rate 29.3%, over 229 ranked companies · benchmark 4 Oct 2026
Score
72.0
Industry average 56.1
15.9 above average
Rating
4.83
Industry average 4.23
0.60 above average
Reply rate
—
Industry average 29.3%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering September 2024 — 86 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 4% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 229 ranked companies in Computers & Hardware (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.197 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.593). Review the worst months in the trend data to identify specific operational or product issues.
