Nationwide Pathology Limited

Healthcare & Medical • United Kingdomnationwidepathology.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+100.0 vs. last month3.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#544of 615

Top 88% · Bottom Tier

#1 (best)#615 (worst)

#542Peer

#543Peer

#544This company

#545Peer

#546Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 32% negative

65%

positive

Positive65%
Neutral3%
Negative32%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.2%

Response Speed

17.1%

Loyalty

13.5%

Delivery Shipping

13.2%

Product Quality

9.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 13.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH65/100

65/100

signal score

•Built from a negative-review share of 55.3% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

68.0%

4★

5.3%

3★

3.2%

2★

2.3%

1★

21.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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