Doctor Care Anywhere

Healthcare & Medical • United Kingdomdoctorcareanywhere.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−26.9 vs. last month3.85 ★ average rating · 786 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#207of 615

Top 34% · Upper Half

#1 (best)#615 (worst)

#205Peer

#206Peer

#207This company

#208Peer

#209Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 736 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.3%

Response Speed

16.2%

Product Quality

13.9%

Loyalty

11.6%

Onboarding

10.5%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 8.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 31.8% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

65.3%

4★

4.1%

3★

3.8%

2★

4.6%

1★

22.3%

Based on 786 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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