Customereye

ViraCare

Healthcare & Medicalvira-care.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 72 days (about 85 per month). Busiest month: 49% of reviews. Languages: en 100%.

Overall Score

50/100
Short observation window (72 days)
+11.3 vs. last month4.65 ★ average rating · 200 reviews
50/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 57.6, rating 4.12 stars, reply rate 40.7%, over 1,396 ranked companies · benchmark 16 Sept 2026

Score49.9vs 57.67.7Rating4.65vs 4.120.53Reply ratevs 40.7%

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1018of 1396 ranked in Healthcare & Medical
Top 73% · Mid Pack
#1 (best)#1396 (worst)
#1016Peer
#1017Peer
#1018This company
#1019Peer
#1020Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering September 2026 — 38 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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