MDsave

Healthcare & Medical • United Statesmdsave.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−4.6 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#382of 615

Top 62% · Mid Pack

#1 (best)#615 (worst)

#380Peer

#381Peer

#382This company

#383Peer

#384Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%

positive

Positive80%
Neutral2%
Negative18%

Sentiment Balance

Covering September 2024 — 78 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 18% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

23.1%

Pricing

21.7%

Customer Support

17.6%

Product Quality

11.1%

Response Speed

7.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.7%

4★

4.8%

3★

1.2%

2★

0.5%

1★

2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.5% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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