Based on public reviews and response behavior.
100 reviews over 21 days (about 145 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
54.9
Industry average 59.5
4.6 below average
Rating
4.81
Industry average 4.06
0.75 above average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 84.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
