Based on public reviews and response behavior.
2,861 days of reviews, with a sparse monthly review flow. Busiest month: 12% of reviews. Languages: en 80%, de 4%, fr 4%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 3 Nov 2026
Score
39.0
Industry average 60.0
21.0 below average
Rating
2.52
Industry average 4.01
1.49 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 64% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,440 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.112). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 39.0 sits in the bottom quarter of about 2,500 ranked Software & Web Services companies (25th percentile: 51, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99