Based on public reviews and response behavior.
2,640 reviews over 2,026 days (about 40 per month). Busiest month: 35% of reviews. Languages: en 85%, fr 5%, unknown 4%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
38.9
Industry average 61.8
22.9 below average
Rating
2.96
Industry average 4.15
1.19 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 48% negative
Covering September 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,640 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.200). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 38.9 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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