Speechify

Software & Web Services • United Statesspeechify.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−2.2 vs. last month2.90 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#318of 363

Top 88% · Bottom Tier

#1 (best)#363 (worst)

#316Peer

#317Peer

#318This company

#319Peer

#320Peer

Overall Customer Sentiment

Below Average

50% of reviews positive, 48% negative

50%

positive

Positive50%
Neutral3%
Negative48%

Sentiment Balance

Covering August 2026 — 186 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.5%

Pricing

14.6%

Product Quality

12.9%

Loyalty

10.7%

Problem Resolution

10.6%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 14.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 47.6% across this company's analyzed reviews.
•29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

37.5%

4★

6.1%

3★

6.0%

2★

9.4%

1★

41.0%

Based on 2,100 analyzed reviews. Sentiment is improving: 32.2% of reviews in the last three months were positive, compared with 21.4% in the three months before that.

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