Based on public reviews and response behavior.
100 reviews over 427 days (about 7.1 per month). Busiest month: 13% of reviews. Languages: en 100%.
Energy & Utilities average: score 64.4, rating 4.19 stars, reply rate 45.8%, over 704 ranked companies · benchmark 15 Oct 2026
Score
28.3
Industry average 64.4
36.1 below average
Rating
1.25
Industry average 4.19
2.94 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
10% of reviews positive, 89% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 704 ranked companies in Energy & Utilities (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.772 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 28.3 sits in the bottom quarter of about 700 ranked Energy & Utilities companies (25th percentile: 54, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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