Customereye

Florida Power & Light Company (FPL)

Energy & Utilitiesfpl.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 468 days (about 6.5 per month). Busiest month: 12% of reviews. Languages: en 97%, es 3%.

Overall Score

33/100
−5.5 vs. last month1.21 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#598of 647
Top 92% · Bottom Tier
#1 (best)#647 (worst)
#596Peer
#597Peer
#598This company
#599Peer
#600Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

20% of reviews positive, 78% negative

20%
positive
  • Positive20%
  • Neutral2%
  • Negative78%

Sentiment Balance

Covering August 2026 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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