Customereye

Renogy

Energy & Utilities • USrenogy.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

36/100
+33.3 vs. last month2.52 ★ average rating · 1,041 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#36of 36
Top 100% · Bottom Tier
#1 (best)#36 (worst)
#32Peer
#33Peer
#34Peer
#35Peer
#36This company

Overall Customer Sentiment

Below Average

37% of reviews positive, 60% negative

37%
positive
  • Positive37%
  • Neutral3%
  • Negative60%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,029 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
14.0%
Customer Support
13.4%
Delivery Shipping
12.0%
Pricing
11.8%
Communication
11.5%

Most feedback concerns Product Quality.

The most common complaint theme is Product Quality, making up 14.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 60.4% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating
5
27.0%
4
7.0%
3
6.9%
2
8.8%
1
50.2%

Based on 1,041 analyzed reviews. Sentiment is improving: 23.3% of reviews in the last three months were positive, compared with 16.7% in the three months before that.

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