Based on public reviews and response behavior.
196 reviews over 191 days (about 31 per month). Busiest month: 31% of reviews. Languages: en 100%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
26.9
Industry average 65.8
38.9 below average
Rating
1.45
Industry average 4.23
2.78 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 63% negative
Covering July 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 196 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.417 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.9 sits in the bottom quarter of about 500 ranked Energy & Utilities companies (25th percentile: 55, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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