Based on public reviews and response behavior.
100 reviews over 960 days (about 3.2 per month). Busiest month: 47% of reviews. Languages: en 100%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
23.9
Industry average 65.8
41.9 below average
Rating
1.06
Industry average 4.23
3.17 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 70% negative
Covering June 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.426 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 23.9 sits in the bottom quarter of about 500 ranked Energy & Utilities companies (25th percentile: 55, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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