Based on public reviews and response behavior.
787 reviews over 5,763 days (about 4.2 per month). Busiest month: 7% of reviews. Languages: en 78%, unknown 22%, es 0%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
62.8
Industry average 59.8
3.0 above average
Rating
3.19
Industry average 4.00
0.81 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering March 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 787 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 198 mentions with a sentiment score of 72.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.19 stars is 0.8 below the Software & Web Services average of 4.0. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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