Based on public reviews and response behavior.
100 reviews over 665 days (about 4.6 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
62.7
Industry average 59.8
2.9 above average
Rating
3.46
Industry average 4.00
0.54 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering April 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.015). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 89% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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