Based on public reviews and response behavior.
991 reviews over 169 days (about 179 per month). Busiest month: 27% of reviews. Languages: en 71%, unknown 10%, de 7%.
Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 2 Nov 2026
Score
62.6
Industry average 60.3
2.3 above average
Rating
4.80
Industry average 4.04
0.76 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 40% negative
Covering July 2026 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 991 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,348 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 381 mentions with a sentiment score of 83.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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