Based on public reviews and response behavior.
180 reviews over 23 days (about 238 per month). Busiest month: 84% of reviews — one month dominates this sample. Languages: en 84%, unknown 12%, es 1%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
62.7
Industry average 59.8
2.9 above average
Rating
3.69
Industry average 4.00
0.31 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 37% negative
Covering September 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 31% negative and 8% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 180 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 28 mentions with a sentiment score of 83.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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