Lawn Doctor

Home & Living • United Stateslawndoctor.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

3.99 ★ average rating · 313 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#205of 675

Top 30% · Upper Half

#1 (best)#675 (worst)

#203Peer

#204Peer

#205This company

#206Peer

#207Peer

Overall Customer Sentiment

Above Average

65% of reviews positive, 32% negative

65%

positive

Positive65%
Neutral3%
Negative32%

Sentiment Balance

Covering June 2021 — 21 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 226 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.3%

Loyalty

23.8%

Product Quality

18.6%

Problem Resolution

7.4%

Pricing

7.1%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 7.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 37.3% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

62.9%

4★

11.2%

3★

5.1%

2★

3.5%

1★

17.3%

Based on 313 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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