Customereye

Laurence Coste

General Retail & Marketplaceslaurence-coste.com

Review data last updated .

Based on public reviews and response behavior.

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55 reviews over 511 days (about 3.3 per month). Busiest month: 11% of reviews. Languages: en 98%, fr 2%.

Overall Score

51/100
4.29 ★ average rating · 55 reviews
51/100 from 55 reviews over 9 months, limited confidence.

General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 23 Oct 2026

Score

50.6

Industry average 63.5

12.9 below average

Rating

4.29

Industry average 4.21

0.08 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2607of 3192 ranked in General Retail & Marketplaces
Top 82% · Bottom Tier
#1 (best)#3192 (worst)
#2605Peer
#2606Peer
#2607This company
#2608Peer
#2609Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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