Customereye

KeyDrop

Gaming & Esports • United Kingdomkeydrop.pl

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+2.6 vs. last month4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#58of 259
Top 22% · Top Tier
#1 (best)#259 (worst)
#56Peer
#57Peer
#58This company
#59Peer
#60Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 5% negative

93%
positive
  • Positive93%
  • Neutral2%
  • Negative5%

Sentiment Balance

Covering August 2023 — 66 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 3% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing
24.0%
Product Quality
18.7%
Loyalty
17.0%
Onboarding
13.1%
Customer Support
11.0%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 46.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.5%
4
0.5%
3
0.2%
2
0.2%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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