Based on public reviews and response behavior.
100 reviews over 1,659 days (about 1.8 per month). Busiest month: 9% of reviews. Languages: en 99%, hi 1%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
58.4
Industry average 57.8
0.6 above average
Rating
3.44
Industry average 4.00
0.56 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 48% negative
Covering September 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.417 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.44 stars is 0.6 below the Gaming & Esports average of 4.0. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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