Based on public reviews and response behavior.
58 reviews over 1,259 days (about 1.4 per month). Busiest month: 14% of reviews. Languages: en 97%, de 3%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
58.3
Industry average 57.8
0.5 above average
Rating
4.50
Industry average 4.00
0.50 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering December 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 58 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 41% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 29 mentions with a sentiment score of 80.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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