Vortex Competitions

Gaming & Esports • United Kingdomvortexcompetitions.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

74/100

−3.3 vs. last month4.81 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#3of 259

Top 1% · Top Tier

#1 (best)#259 (worst)

#1Peer

#2Peer

#3This company

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral1%
Negative8%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

32.0%

Pricing

16.9%

Loyalty

14.1%

Onboarding

12.1%

Customer Support

9.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100

0/100

signal score

•Built from a negative-review share of 7.5% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.0%

4★

5.8%

3★

1.5%

2★

0.8%

1★

1.8%

Based on 601 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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